Know what to expect before you arrive.

We begin with your concerns, medical and dental history, a comprehensive examination and diagnostic records where appropriate. Please bring a list of current medicines.

Findings are explained before options are discussed. Larger plans may need a separate review appointment so you can consider choices and ask further questions.

You receive a written estimate before planned treatment. If new clinical information changes the recommendation, we discuss the reason and updated cost first.

Please give at least two working days’ notice where possible. A late cancellation charge may apply when reserved clinical time cannot be offered to another patient.

Tell us what has made dentistry difficult. We can agree signals, explain each stage and pace visits around what feels manageable.

Please contact the care team before your visit to discuss step-free access, mobility, sensory or communication needs so practical arrangements can be confirmed.

Written advice is provided after relevant procedures. Contact us if recovery differs from what was explained or you are worried.

Call the practice for triage. Severe swelling affecting breathing or swallowing, uncontrolled bleeding or serious facial injury requires emergency medical help.